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How to pull the most important information out of every customer meeting
How to pull the most important information out of every customer meeting

UpdateAI's "Ask Me Anything" is the only feature of its kind to offer suggested prompts and provide transcript references.

Updated over 9 months ago

"Ask Me Anything" (AMA) modules have rightfully emerged as a key element in platforms harnessing cutting-edge AI technologies. Similar to ChatGPT, they enable precise, targeted queries.

At UpdateAI, our "Ask Me Anything" feature follows this innovative trend.

You'll find the AMA option on every external meeting recap (note: it's not available for internal meetings).

To use it, just click the AMA button. The process is intuitive and straightforward, much like interacting with ChatGPT.

UpdateAI's AMA distinguishes itself with two unique features that set it apart from other AMA tools:

1. AMA Suggestions

This feature revolutionizes the way you extract information from your meeting notes, ensuring speed and efficiency!

Within the AMA interface, you can specify the type of meeting you had with your client. For each meeting category, UpdateAI offers a set of tailored prompts, carefully curated by Customer Success professionals and industry experts.

Just select a prompt, and UpdateAI seamlessly handles the rest, delivering the insights you need instantly!

For team leaders, AMA Suggestions are a time-saving tool that also educates team members on identifying the most critical information from meetings. This feature guides your team in focusing on key insights, ensuring that every meeting is as productive and informative as possible.

2. AMA References

Enhancing trust in AI accuracy is vital. AMA References bolster this trust by offering precise footnotes, linking back to the specific conversation segments that informed the AMA response.

Team leaders gain an extra level of confidence and openness. You can effortlessly track and confirm the roots of the AI's conclusions, guaranteeing that your strategies and decisions are grounded in accurate and relevant information.

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