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Does UpdateAI use my conversational data for training purposes?
Does UpdateAI use my conversational data for training purposes?

Discover how UpdateAI prioritizes your privacy! Learn how we safeguard your data. Your security is our top concern. #DataPrivacy

Updated over a week ago

Hey everyone,

I'm Josh Schachter, the CEO of UpdateAI, and I'm personally addressing a crucial question that many of our users and customers have about their privacy. We believe in transparency and thoroughness, so let me give you the lowdown.

So, when it comes to the question, "Does UpdateAI use my conversational data for training purposes?" the short and clear answer is, "Primarily no, and definitely not in any compromising way."

Let me break it down for you:

1. Does UpdateAI use your data to train its transcription?

No.

2. Does UpdateAI use your data to train AI prompt engineering?

Yes, but the data is fully anonymized.

To maintain our industry-leading conversational intelligence, we've developed our own proprietary prompt engineering models. Our in-house team runs data analysis using data from our system, but first we completely sanitize all data of all personally identifiable information (PII). This includes names, dates, numbers, proper names (including company names), and usernames. We strip this information out of all data sources, including the transcription files and calendar meta data. This meticulous process ensures your privacy while maintaining the quality of our service.

3. Does UpdateAI use your data to train its large-language-model (LLM)?

No.

I hope this article clears up any privacy concerns you might have. If you have more questions or need further reassurance regarding your security and privacy, feel free to reach out to me at josh@update.ai. If you ever need to request for data to be deleted from your account, email security@update.ai.

Warm regards,

Josh Schachter

CEO, UpdateAI

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