Start Here:

1. Click on My Workspace.

2. Scroll down to see 'custom insight categories'. (Please note, everything past this point must be done by a workspace owner or admin. If you are not an owner or admin, please contact and owner or admin and have them do this for you.)

3. Choose which topic you want to customize. In this case, I have chosen Product Feedback.

4. Click on Manage categories.

5. Click on the question marks for definitions and examples of how you can add context for better detection.

6. Click on Add new category.

7. Type the title of your new category. In this case, I have used "Account Insights" as this is a new feature.

8. Click into the open text box to add a description and extra context.

9. Click on the check mark to indicate you have finished writing.

10. Click on Save changes. You will now see this category and associated insights in the Portfolio Insights dashboard, once detections have been made.