Meeting Definitions
UpdateAI treats meetings that are with internal stakeholders at your company different from meetings that have external stakeholders (and therefore are more likely to be calls with customers).
"Internal" meeting = everyone on the calendar invitation for your meeting shares the same email domain as your UpdateAI user account.
E.g. If my UpdateAI account is josh@update.ai, and I have a meeting with calendar invitees who all have an @update.ai email address, then the system will consider this an internal meeting.
"External" meeting = one or more of the invitees on the calendar invitation for your meeting has an email domain that is different from your own.
"Unmatched" meeting = there are times when we cannot map your recent meeting to an event in your calendar. One common reason for this is if you started an instant meeting in Zoom. Generally we will treat unmatched meetings the same or similar to internal meetings.
How does UpdateAI treat internal and external meetings differently?
As our product evolves this list will change. Currently here are some of the features that are activated for external meetings (intended to be meetings with your customers):
Certain categories of the Smart Summary™️ in your meeting recap, such as RISKS and PRODUCT FEEDBACK.
The "Ask Me Anything" is only available on external meeting recaps.
The daily meeting cheatsheet email only includes external meetings.
The intelligence dashboard only includes external meetings in its data set.