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How do I prevent a specific client account from being recorded?
How do I prevent a specific client account from being recorded?

Exclude specific client accounts from being recorded with our DNR list feature, ensuring privacy and control across your workspace.

Updated over a week ago

Understanding the diverse preferences within your client portfolio, UpdateAI respects the need for discretion in recording meetings. To address this, we've introduced a feature that allows the exclusion of specific client accounts from meeting recordings by adding their email domain to our 'Do Not Record' (DNR) list.

When a participant with an email domain listed on the DNR attends a meeting, UpdateAI ensures that the meeting is not recorded. This feature is designed for use by workspace owners and admins.

Here's how you can set it up:

  1. Visit the 'My Workspace' area in your settings.

  2. Find the 'Do Not Record' list section.

  3. Input the email domain you wish to exclude, in the format "name@domain.com" – no need for prefixes like "www" or "@".

This setting will be applied to all appropriate meetings across your entire workspace membership.

Additionally, workspace members have the flexibility to override this setting for individual meetings. To do so, navigate to the dashboard and switch the recording for the upcoming meeting to ON. For those utilizing our Zoom integration, you can enable Zoom's native cloud recording once the meeting starts.

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