Possible states for a meeting recap
Meeting status | What it means | Availability of recap |
LIVE | Indicates that the meeting is still in progress | Meeting recap will not yet be accessible (clickable) |
PROCESSING | Meeting has ended but the meeting recording is still being retrieved from the bot or Zoom (if using Zoom native cloud recording).
Processing time generally takes slightly longer with Zoom native cloud recording, as UpdateAI needs to wait for the file from Zoom. | Meeting recap will not yet be accessible |
TRANSCRIBED | Meeting recording has been retrieved from the Zoom cloud or bot and transcribed by UpdateAI.
The AI insights are still processing (usually takes ~5-20 min). | ✅ The meeting recap is ready to be viewed.
However it will not include any AI insights. |
⭐ READY | UpdateAI has fully retrieved and processed the meeting. | ✅ The meeting recap is ready to be viewed. |
LIMITED DIALOGUE | We detected less than 500 characters of dialogue in the conversation. This often occurs when a meeting is recorded only briefly in the beginning while participants are waiting to join. | ✅ The meeting recap is ready to be viewed.
However it will not include any AI insights. |
NOT RECORDED | The meeting occurred but was not recorded.
(The bot arrived and joined the meeting but was not allowed to record; or the Zoom native cloud recording was not started.) | There is no meeting recap. |
NOT AVAILABLE
(FOR ZOOM CLOUD RECORDING ONLY) | UpdateAI failed to retrieve the Zoom cloud recording.
There are two reasons why this typically happens:
(1) When another recording service like Gong.io downloads and deletes the recording before UpdateAI can access it. To prevent this, adjust your Gong.io settings to stop it from deleting your video recordings.
(2) Your "Participant Audio Files" have not been enabled within your Zoom account. Follow these steps to resolve this issue. | There is no meeting recap. |
NOT STARTED | This means the meeting did not occur.
(If the meeting started over 10 minutes after the originally scheduled start time, the original meeting will display "Not Started" and a new meeting event will be created.) | There is no meeting recap. |
SKIPPED | This means that the UpdateAI owner choose to skip the processing of this meeting, based either on their default recording settings, or by toggling to skip this specific meeting in their Upcoming Meetings dashboard. | There is no meeting recap.
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